Application Service Provider (ASP)

On-demand software or software as a service (SaaS) provides business applications for organizations over the Internet.

Association Management System (AMS)

Provides a comprehensive way for a member-based organization to manage their relationships with their members, prospective members, industry partners and the general public.

Business Service Providers (BSP)

Offering state-of-the-art business applications over the Web.

Computer-Telephone Integration (CTI)

Technology that allows interactions on a telephone and a computer to be integrated or co-ordinated with a call centre or contact centre.

Content Management System (CMS)

Used to manage work flow in a collaborative environment. Designed to: Allow for large number of people to contribute to and share stored data; Control access to data, based on user roles; Aid in easy storage and retrieval of data; Reduce repetitive duplicate input; Improve the ease of report writing; Improve communication between users.

Customer Relationship Management (CRM)

Focus on improving your growth by maximizing your organization's ability to identify sales and business opportunities with your customers.

Document Management System (DMS)

Used to track and store electronic documents and/or images of paper documents.

Enterprise Resource Planning (ERP)

Manage all the information and functions of your company in a centralized location.

Management Information System (MIS)

Combining technology with business to get people the information they need to do their jobs better/faster/smarter. Information is the lifeblood of all organizations - now more than ever.

Multi-Level Marketing (MLM)

Designed to create a marketing and sales force by compensating promoters of your products not only for sales they personally generate, but also for the sales of other promoters they introduce to your company, creating a downline of distributors and a hierarchy of multiple levels of compensation in the form of a pyramid.

Partner Relationship Management (PRM)

Focus on managing and optimizing your opportunity with sales channel partners.

Payment Service Provider (PSP)

Offering online services for accepting electronic payments by a variety of payment methods including credit card, bank-based payments such as direct debit, real-time bank transfer, cash payments, wallets such as PayPal, prepaid cards or vouchers, and even paper or e-check processing.

Point of Sale (POS)

Web based checkout system can be run on any computer with an Internet connection at the location where a transaction occurs, the equivalent of an electronic cash register.

Sales Force Automation (SFA)

Used by marketing and management to help automate sales and sales force management functions.

Website Management System (WMS)

A cloud computing platform designed to allow organizations and businesses the ability to manage their online business directly through any web-browser.